Christmas Opening & Closing Times!!
Delivery before Christmas outside of Europe: Last day to place an order is Wednesday 13th 20:00hrs GMT
Delivery before Christmas across Europe for Standard Delivery: Last day to place an order is Thursday 14th 20:00hrs GMT
Delivery before Christmas across Europe for Express Delivery: Last day to place an order is Saturday 16th 17:00hrs GMT
Closed on Wednesday 20th of December. Open and next Dispatch is Monday 8th of January 2024
We deliver to everywhere and anywhere! We are delighted to offer Worldwide Delivery on all ambient products. If any of your favourite food products are missing drop us an email at firstname.lastname@example.org and we will source and deliver the product straight away to you.
We deliver chilled products throughout mainland Europe.
Any Orders Placed Within The European Union Will NOT Have To Pay Any Import Fees or Duties. All orders are dispatched from the Republic of Ireland and because Ireland is part of the EU, any other county ordering from the EU will NOT have to pay any fees. Any other countries placing orders outside the European Union could be subjected to import charges or fees.
Any Chilled Food Orders To Mainland Europe, Will Have To Use Air Express Delivery Option. Standard Shipping is for non Chilled Ambient Food.
Express Delivery by Air to Mainland Europe: 1-2 days Transit Time Depending on Location.
Standard Delivery by Road to Mainland Europe: 7-10 Days Transit Time
Once an order is placed you will receive a confirmation email.
To get live tracking and delivery details, we recommend you sign up to DHL for Worldwide and Express Deliveries. For European deliveries by road we recommend you sign up to DPD. Please click on the below links to sign up to DHL and DPD
We dispatch fresh and chilled food across Europe, we dispatch fresh and chilled food only on a Monday and Tuesday, so that means all fresh & chilled food orders must be placed before 5pm Saturday, to be dispatched on Monday and Tuesday, to be delivered by Friday on that same week. We do this to guarantee same week delivery and that you receive the freshest food possible and still chilled upon arrival.
Any fresh meat or bread ordered for delivery on the European mainland, you must select express delivery. We will not send any fresh meat or bread on standard delivery across the European mainland. If you the customer orders any cured or cooked meat, cheese or butter for standard delivery, we at the British Food Store will not be held responsibility for these products. We at the British Food Store will only take full responsibility for ambient non chilled food on standard delivery and fresh chilled food on express delivery
Save Money on Shipping Tip: For large fresh and ambient food orders, split the order. Put your fresh meat and bread on express delivery by air and everything else on standard delivery by road
If your chilled food delivery was not delivered by Thursday morning, please contact us at email@example.com immediately and we will contact DHL to make sure you get your delivery by Friday or food will spoil by Monday. We at The British Food Store will track express chilled deliveries to Europe, but we cannot guarantee to follow up on every delivery to make sure every parcel is delivered on time. The customer need to take ownership of their own chilled food delivery and be proactive to contact us if their delivery did not arrive on time.
At The British Food Store we do not store fresh meat or bread. When you the customer place an order for fresh bread, dairy or from our butcher counter, we contact our farmers, butchers and bakers to prepare this food for the freshest delivery for you.
When shipping chilled food, we use state of the art chilled packaging. This chilled packaging keeps food chilled up to 5 during transit and even longer during the winter months.
Ambient none chilled fresh food is dispatched Monday to Friday. We do not dispatch or deliver on weekends or public holiday’s
Multipack and sharing bags of crisps and snacks will now weigh 500g each for express shipping across Europe and shipping outside of Europe. This is due to the rise in fuel costs because crisps and snacks are bulky items and need larger boxes to transport. This does not affect standard shipping customers across Europe.
We also offer Worldwide Delivery of non-perishable foods, hampers and bespoke build your own hampers. Our food and hampers have reached every continent on the plant, North & South America, Asia, Africa, Europe and Australia.
The British Food Store delivers none chilled food everywhere and anywhere in the world.
The British Food Store only deliver chilled food to anywhere in Europe and to North America.
The British Food Store will take full responsibility of none chilled foods delivered worldwide.
The British Food Store will take full responsibility of chilled food delivered within the EU.
The British Food Store do not take responsibility for any chilled food spoiling when sending outside the EU.
When ordering chilled food to Europe for same week delivery, all orders must be in before Monday at 7am. We dispatch chilled food to Europe only on Monday and Tuesday, to the UK is only on Monday and Tuesday and Ireland is only on Monday, Tuesday and Wednesday. This will guarantee that all orders will be delivered by Friday.
The British Food Store do not deliver chilled foods outside of Europe.
The British Food Store do not deliver on Saturday, Sunday or on public holidays.
The British Food Store are delighted to use DHL as our delivery partner. DHL has over 100 years experience in delivering parcels around the world. The British Food Store do not profit from deliveries, so what DHL charge us we pass on the charge to the purchaser at no extra charge. When placing an order with The British Food Store, we will package, label and dispatch the order to DHL. Once the parcel reaches DHL sorting warehouse and ready for dispatch, DHL will then send an email from the email provided to us to inform the receiver of delivery day and time. If the purchaser do not receive an email please contact us at firstname.lastname@example.org and we will send the tracking number to you. Any problems with deliveries in Europe, The British Food Store will do everything we can fix or sort any issues with deliveries. Unfortunately due to language barriers and time zones we strongly recommend that the receiver contact their local DHL office to assist in any delivery problems, this is a much faster process rather than The British Food Store contacting DHL in Dublin to contact DHL in a different country, that could take days back and forward corresponding and this would not be ideal when chilled food is been delivered.
Any failed deliveries through no fault of our own or through no fault of DHL for example, wrong address given, refused delivery by the recipient or no one available to receive the package, the purchaser is liable for delivery charges. Any failed deliveries when it is our fault or the fault of DHL, we at The British Food Store will refund any ambient or none chilled products. Any failed deliveries through no fault of our own or UPS, All Ireland Foods do not refund chilled food for example, fresh meat, dairy or bakery. The British Food Store will except returns on ambient or none chilled products. The British Food Store will not except returns on chilled food for example, fresh meat, dairy, bread, cakes and fruit & vegetables.
Failure to pay any customs charges outside the EU, The British Food Store will not be held responsible if customs confiscate and destroy the package for failure to pay duties.
If have not received your fresh chilled food order by midday on Thursday, please contact us immediately so we can work in the background to your order delivered by Friday.
If you have not received your delivery within 2 weeks after you placed your order place contact us immediately so we can work in the background to get your order delivered.
Any failed deliveries must be reported to us within 4 weeks after purchase. If the customer fails to report that they have not received their order within 4 weeks after purchased could result into none refund.
Minimum spend is €20.
If you have any queries about the status of your order, please do not hesitate to contact us at email@example.com or phone 00353 (0)877109595.
In order to estimate your delivery cost please locate which delivery zone your country is in and cross reference it with your parcel weight.
Our Delivery Partner
The British Food Store is proud to work with our Logistics Partner DHL. DHL – the world’s largest package delivery company. Today, DHL is customer first, people led, innovation driven. It’s powered by more than 500,000 employees connecting more than 220 nations and territories across roads, rails, air, and ocean.
Customs & Import Tax
When ordering or sending goods to a NON EU COUNTRY and if customs require clearance, it is the receiver responsibility to declare the package or the receiver can appoint a broker agent to declare the package. If any charges occur, the receiver is required to pay these charges. The British Food Store do not accept responsibility for any hold ups or charges that occur during customs clearanc
|Weight Kilos||Zone 1||Zone 2||Zone 3||Zone 4|
|1kg to 30kg||5.95||9.95||13.95||14.95|
|30kg to 40kg||6.95||10.95||14.95||15.95|
|Zone 1||Zone 2||Zone 3||Zone 4|
|Republic of Ireland||Great Britian||Belgium||Austria|